Eating in public #2
A corner, a bar and a rack of ribs

I can’t begin to imagine the number of times that someone has taken me to a restaurant that, left to my own initiative, I never would have tried.

I know better than to judge a restaurant by its appearance, but I also know that I should drop a few pounds, give to charity and obey the speed limit.

On balance most of my adventures into unknown dining establishments have turned out to be fine. Or better. In fact, quite often a great little gem has been uncovered.

One such place is The Corner Bar and Grill in Kalamazoo, MI. At least it was. In a building dating to the late 1800s, The Corner Bar and Grill recently closed its doors. While it has been more than a decade since I shouldered through the flimsy, grimy doors, I still have a sweet spot for it in my gastronomical garage.

In the 1950s, when my mom was a hippie, it was a hangout for that crowd.

In the ’80s and ’90s when I frequented the joint, Tuesday night was cigar night. Even though I don’t smoke, the atmosphere of cigar smoke, Miller High Life served up in 8-oz glasses from the ’40s, and amazing ribs made for a great break from the hours of setting type and making printing plates at the local newspaper. Plus they had free popcorn to keep you thirsty and downing the amber liquid of joy.

The Corner Bar and Grill was dirty. It was old. It had a dozen floor elevations due to sagging floors and failed attempts to repair or update.

Judging from its outward appearance you would be forgiven for thinking that the building housed an enterprise that rebuilt carburetors. Or fabricated farm implements. But no, it was a place to eat. In public.

And people did eat there. From young dropouts to yuppies, to members of the UAW — you might see every walk of life in there at any time.

But why was it so high on my list? Those ribs!

I love ribs. But I’m picky. I generally have a rule about bones: I don’t eat around them. I don’t work for my food. I want to get in and out quickly with as little muss and fuss as possible. I don’t even eat chicken drumsticks unless the Colonel himself is threatening me with court martial. I want to cut and fork my meat like a civilized neanderthal.

For this reason if I’m to enjoy a rack, they must be tender, so very tender. The flesh must fall off the bone at the mere suggestion of fork movement. And the barbecue sauce must be thick, sweet, tangy and not very spicy. And there needs to be enough surplus sauce to suffocate every last potato wedge and dinner roil. The ribs served up by The Corner Bar and Grill were delicious, copious in quantity and cheap. And they were good, too.

Clinically it was a disgusting place, not suitable for public ingestion. I’m sure it had been several administrations since the place saw any sort of cleaning effort. I shudder to consider what lived on the other side of those flippy doors to the kitchen. Egads!

I’m sorry it’s now gone. Even though they haven’t benefited from this big tipping public eater since 1999, I wanted one of the best places in my personal history to go on. Go on so that one day I might stage a triumphant return and so that others coming along behind me could enjoy the time machine that was The Corner Bar and Grill.

Goodbye, my friend.

Eating in public

I don’t work in a restaurant. I never have.

Nor do I play a waiter on television.

In fact it would be an uncomfortable stretch to consider any of my past employment to be “service” in nature.

Unless you count the time when I guided a gaggle of goslings out of the roadway.  Your call.

I grew up on a major state thoroughfare in rural Michigan.  The two-lane road was a major artery for semi tractor-trailer rigs, RVs and law enforcement officers in their shiny, blue Dodge sedans.

Next door to my house was a humble restaurant.  In the 1950s it was a drive-in.  Named “The Country Drive-In” it overlooked farmland and woods.  It provided about eight spaces for motorists to park, grab a burger, a dog, a Coke – basic sustenance to push them towards the completion of their journey. It also had a few picnic tables, important so that weary motorists could sit on dirty, splintered pine boards while eating their meal.  After twenty minutes of that, the flat, sun-hot vinyl bench seats in the family wagon seemed plush.

The occasional farmer on his Farmall or John Deere would also stop by to grab a bite and share critical agricultural lies with others engaged in the sow and reep trade.

In the early ’70s, drive-in movies and restaurants were in decline. New owners took over the “drive-in” and a more traditional dining establishment was created. The main building, which wasn’t much more than a kitchen, was expanded to accomodate seating for a goodly quantity of folks.  A few years later a salad bar was added. That was followed closely by an investment in a pizza oven.

Rumors persisted for years that the idea to add pizzas to the mix was spawned by one of the cooks, a student at the local high school.  I never learned whether or not that was true, but Bart made one incredible pie. Regardless of the party responsible for the idea, pizzas were good and good for business.

Many in those isolated parts had little to no experience with pizza. To some it was viewed as hippie food.  So the novelty was, I suspect, what prompted people to give it a try. The comfortable and familiar drive-in made it safe for the conservative residents to give pizza a test chew.

It surely didn’t harm the equation that the pizzas were excellent. To this day, despite having gorged myself on the finest offered by Chicago and New York, my mouth still waters when I remember a Country Drive-In House Special.  That was their signature pie – it included nearly everything except fish and boots.

The pizza success lead to yet another expansion of the joint’s footprint.  Soon the owners decided to go for a more upscale atmosphere and they sold the pizza-making equipment.  That was a mistake, in my eyes at least.   Shortly thereafter the restaurant said “Hello” to its third owner, Dolores.  The new owner changed the name to Shagnasti. Regulars called it “The Shag”.

During my childhood I was friendly with all of the owners and their families.  The air-lock entrance served as my respite while awaiting the arrival of my school bus on frigid winter mornings.

From my before-school vantage point I observed with fascination the operation of the restaurant. It was a fantastic choreography: trucks delivered boxes to the back door and out came a menu of delicious edibles!  In the morning they’d be firing up the grill, preparing stock items and bundling flatware and napkins. When I returned from school they already had fed dozens of people and were preparing for the dinner crowd.

As a kid my goal in life was to be able to go in by myself, sit at a table, and order one of my favorites: a cheesburger basket and a Coke.  And pay with my own money.

I remember the day that my dream came true.  Everyone knew me so I was treated to great service while the crew no doubt exchanged giggles about the little man eating his lunch.  I was careful to pick a booth near a window so I could keep an eye on my wheels — a red bicycle with a banana seat.

My family probably ate at The Shag once a week.  Tuesday nights were reserved for another dining establishment.  That’s when we would drive 12 miles to a place called DiJuancos (pronounced “dee-won-koes”).  On Tuesday night they had an all-you-can-eat buffet that included a huge salad bar and, a favorite for my parents, huge golden fillets of lake perch.   This was one of those dark, smoky places that were probably just the ticket in the ’40s.   It had a wooden dance floor and on certain nights Gene and The Starlighters would play audience requests.

And I must mention the semi-regular breakfasts at a place called Cathy’s Kitchen.  Cathy’s was a unique spot.  During the week it served as a very popular breakfast,  lunch and dinner spot. You’d find small-town political figures, state troopers from the nearby state police post, farmers, truck drivers and other folk.

A major transformation took place on Friday afternoons.  That’s when Cathy and her husband Bill geared up to host one of the state’s largest flea markets – run from the counter in front of the grill.

Flea market weekends at Cathy’s was anything but normal.  It felt more like a carnival except the clowns didn’t wear the big floppy shoes and the performers were our neighbors.  A large number of the attendees looked like they were attending the market only by permission of someone in authority…if you get my meanin’.

Even though my family ate in public on a regular basis, we did have quite a few meals at home. My father was a house-husband before it became P.C. and he handled the bulk of the shopping and the cooking, though he didn’t touch the laundry: mom wouldn’t let anyone touch her washing machine.

Like anyone who takes their kitchen prowess seriously, paw had his specialties for which he was famous: homemade donuts, ice cream, and his famous chocolate layer cake with whipped cream and bananas.

He wrote his own cookbooks over the years, documenting what worked and what didn’t (he was sometimes alone in his assessments of “success” however).

He also went through two distinct winemaking phases: dandelion and rhubarb.  I think he got a great deal of pleasure out of the process.  The high level of effort required made his wine-making a relatively short-lived chapter in my dad’s dining dabblings.   Which was fine for me since I was tasked with picking dandelions during the Dandelion Wine Summer. He thought of it as great privilege while I wondered what I’d done that was so wrong to deserve such punishment.

To this day I regularly eat in public, about once per day.    I know how to cook, and I actually enjoy it.  However I choose to eat in public for various reasons. One of the reasons is that until I was 43 I was single and cooking for one is a drag.  You end up eating the same thing for days on end. Not to mention that many items need to be tossed before they are eaten.

I make a mean meatloaf but no matter how good it is, after a few dozen servings it’s about as appetizing as it sounds.

In my non-scientific studies I have proven to myself, with some bias perhaps, that eating in public costs about the same as eating at home.  Of course I don’t make a daily habit of patronizing establishments that lay out multiple forks in the placesetting.

I find that eating in public is great theatre.  For the price of a meal, and ya gotta eat anyway, you are able to view all segments of society deal with their business crises, family bickerings, heartbreaks and triumphs.

Think about virtually any major event in life and eating in public will be close at hand.  Success, accomplishments, and other happy times are celebrated and shared around a table with food and service.

Similarly when we are forced to process the challenges in life, we use food and drink as a distraction.  Often public dining with a friend or two allows for the type of interpersonal communication that cannot happen elsewhere.

A booth in a public eating establishment is a calming vehicle. You say more, you think more deeply and you drink lots of coffee. Perhaps problems are not solved, but weighed, shifted and balanced so that we are able to shoulder the burden, tip the server, walk past the hostess and resume our regularly scheduled lives.

I like to people-watch. Generally you don’t hear that from someone who has yet to start their subscription to Modern Maturity, but there it is. I like to observe and pigeonhole people into categories. I write mental back stories and dramas for those whom I observe. I am able to predict with fair reliability what people are going to do or say next.  It’s terribly fascinating.  And eating in public is the only way to engage in such a pursuit without getting a license, hanging out a shingle and paying for malpractice insurance.  Or being fitted for one of those slimming canvas suits with the wrap-around arms.

There are of course other places to observe the human animal, but eating in public provides the most variety. In no other location are your subjects a captive audience. Restrained by their hostess-assigned seating, they stay in one place and deal with their issues.

While eating in public, you are able to stare at your subjects. Try that in a mall, on the street or at the grocery store. I contend that you can’t do it. People notice, feel threatened and if they don’t contact the local constabularly, they break off the performance that you intended to observe.

There’s some special security that people experience when surrounded by menus and little blue packets of Equal. There are just enough other people and minor distractions that you can get away with blatant snooping without detection. It’s far better than going through someone’s medicine cabinet where you invariably drop some heavy glass object into the sink, thus giving away your clandestine activities.

Consider the other things that we do to sustain our lives and comfort. Breathing and blinking are almost always done in public. It would take a freak of coordination to accomplish such necessary functions in private.

Most matters of personal hygiene are attended to behind closed doors, or at least only in proximity to close relations. You don’t often see strangers assembled in public to brush their teeth, floss, clip their nails, jamb Q-tips in their ears, pluck wayward hairs or lather, rinse and repeat.

Yet that basic human need of ingestion is shamelessly carried out in front of others. And joyfully so.

I can make no claim to being well-traveled, but I have been to a dozen states, including Canada. From coast to coast, with very little variation, menus are the same. That is absolutely mind-boggling to me.  In most other businesses, uniqueness and inventiveness are encouraged to differentiate one from the competition.

I suppose a restaurant’s offerings are just too sacred to meddle with. Restaurants are unwavering when it comes to their rigid stance on what to offer the dining public.

Places that serve breakfast, of which I have the distinct sense the number is dwindling, can be counted on to serve up unrealized chickens in a wide variety of presentations.  Eggs come sunny-side up, over-easy, over-medium, over-hard, scrambled, soft-boiled, hard-boiled and finally, for the really particular, poached.

When I was a child, eggs frightened me.  But not at home. At home they were safe because my dad was doing the cooking.  But “out” was a different matter. Ordering eggs required membership in an exclusive club. You had to know the secret handshake, the password to the fort. It was a mystery to me.

I ordered french toast only to avoid making an embarassing egg-prep faux pas. It can be very traumatic to a child, being exposed as an egg novice. (Later in life I learned a similar mystery would confront me when it came to “medium” versus “rare”). For the most part you can expect the server to be poised. But I always feared their ridicule, knowing look, questioning glance toward one of my adult keepers or, worst of all, a query for more egg-prep-preference information!

After the eggs come the major bread groups:  french toast and pancakes. Like many other foods in our lives these two have ulterior motives. They exist purely as vehicles for butter and maple syrup intake. You probably didn’t know that, but it’s true.  Neither french toast nor pancakes have any flavor nor nutritional value. I have tried and failed to breakfast on butter and maple syrup using only a spoon, spatula or saucer. Such efforts are doomed to failure.

Of course omelettes come to mind for breakfast.  Here again we see the traditional: cheese, Denver or Western.

When I was a kid, eating breakfast at Cathy’s Kitchen, they had a real award-winner in my book. A Taco Omelette.  Once in a while you’ll run across a chili omelette or some variant, but the Taco was some good eats. It consisted of ground beef cooked with taco seasonings, lettuce, tomatoes, onions, cheese and a dolop of sour cream. I ordered it with an english muffin on the side and was ready to go!

That pretty much summarizes a public breakfast in this nation.

Lunch across America is a hamburger. And I have absolutely no problem with that. Properly garnished, a hamburger represents a totally satisfying meal that fits between your fingers. It is concise, complete and satisfactory. If we were to somehow lose our hold on the hamburger as the result of some misguided foreign trade negotiation, I feel that the fabric of the U.S.  might very well unravel.

Apart from the hamburger and its variations, we have a few other sandwiches and sundry shapes of deep-fried flesh. Most of it pulled out of freezer boxes in a frosty white form, dropped into a vat filled with a mysterious bubbling fluid and removed crispy, golden and dripping with goodness.

My years of dining experience have revealed to me a very reliable way to gauge the overall quality of a dining establishment. The reuben. While I continue to despise its name, this sandwich remains one of my favorites.

I have found that an establishment that creates a good reuben sandwich generally does a good job with all of its offerings. The reuben gives good clues as to how serious a joint is about ingredient selection.

Quality ground beef can make a burger, but the ingredients in a reuben are much more subtle. While I find myself at a loss to quantify what makes it good, passable or totally without merit, I am satisfied to trust my palette. A reuben sandwich is a delicate work of balance and artwork. I have been both blessed and cursed to ingest reubens from both sides of the track. When done well, it is a hallmark among sandwiches.

I know of a man who makes a similar judgement about breakfast. In my youth this man was pivotal in instructing me on how to get past my egg-ordering phobia.  Prior to his input I always requested my eggs to be scrambled.  There is not a thing wrong with a scrambled egg.  However any choice in life that is made in ignorance is certainly not optimal.

Whenever ordering an egg-based breakfast Richard would request that his eggs be prepared in the same manner as the cook prepares them at home. Because there is finesse and art in egg preparation he believed that you stood a better chance to achieve quality by going with the cook’s choice. Besides, the element of surprise can be a tremendous motivator in the morning.

Ketchup is most-likely America’s favorite condiment. For just about any other food item you can hear those arguing “for” or “against”. Ketchup is different, I think.  Except for a few crazies who use it indiscriminantly on everything from hashbrowns at breakfast to pasta at dinner, I cannot imagine anyone making negative comments about ketchup.

There are folks who don’t particularly like ketchup and don’t use it. But you don’t hear their voices raised at the adjacent table calling for a ban on the red puree of goodness. Perhaps it could be argued that they fear fallout from the ketchup-loving majority, but I think it’s deeper than that. It’s respect. Nearly in the same class as the American flag, few dare to go against this thick red mixture – made of a fruit or vegetable, we don’t know which.

And you thought eating in public was just an accident of convenience.  Oh, my poor, ignorant eater…it is so much more.  So much more.

Beneath The Stars

I like campy things.

That does in fact include the 1960s version of Batman that starred Adam West.  But that’s not the type of campy I’m talking about.

The other campy.

The picture in your head right now is probably the correct one, but how do I know that?  How does one convey what “campy” stuff is?  I think we more or less know it when we see it, but how do you define it?

Since I was a little person with curly hair, I’ve been fascinated by the natural space under the clouds, hatchets, campfires, knives, guns, tents, hiking, chopping wood, cooking over a fire, etc.

Campy stuff, you see.

But what, precisely, is camping?

It’s different things to different people.  And over the past short while I’ve read the journals of Lewis and Clark Clark as well as a biography of Daniel Boone which informed me of the idea that the definition changes over time.

The stories about these historic characters got me  thinking more about a definition for camping.

My parents, my dad specifically, were camping people.  My earliest memory of camping is of a trip to Canada to a place called Bouchard Lake.  My folks borrowed a weary old pop-up trailer for the trip.

Bouchard Lake was located on an old logging road that had years before been retired.  There were numerous rivers and streams on the route, each traversed by use of a hand-made log bridge.

Our camp was dozens of miles from anything.  It was remote and baren.  We fished for walleye and lived off the land to a great degree.

And the mosquitoes, they lived off us.

It was dirty and it was basic.  But that of course is relative.  We had a Ford pickup truck, the aforementioned pop-up camper, sleeping bags, a Coleman gas stove, a Coleman gas lantern, fishing rods and reels, bait, axes, aluminum camp chairs and toilet paper.

Basic compared to our home life at the time, but basic compared to humans in the wilds a few hundred years prior?  I suspect we were in such a state of luxury that in prior eons we could have sold passage to our little camp for many valuable trinkets.

Our camp, around 1972, on the shore of Bouchard Lake.Your author, playing the part of wilderness pioneer.

My memories of that particular trip are vague.  I remember the mosquitoes and some minor details, but I have comfy places in my mind about the trip.

But more comfort was desired by the family.  And a longer stay was planned (my mom was a teacher and thus had summers off, my dad was retired).  Before the summer of 1973 we had purchased a self-contained travel trailer.  The camper, a 23-foot Terry, had a furnace, refrigerator, freezer, toilet, shower as well as the implied shelter and protection such a construction affords.   The beers of deeper Canada could probably still have snacked on us, but I felt invincible.  We had a fort on wheels!

1973 Terry travel trailer, our wilderness outpost.

We camped with the Terry for several years.  I’m not sure what made it “camping,” though.  We were away from home.  But we had running water, heat and as a rare treat, homemade cinnamon rolls made by my dad in the camper’s gas oven.

During many summers we’d spend months in Canada, at our preferred location of Atikameg Lake.  Atikameg Lake was more remote than Bouchard, on the same series of logging roads, but more people knew about it so while we were more isolated from civilization (about 25 miles), we often had the company of like-minded campers.

We were without doubt we had the most advanced camp.  By that point we had large, industrial size LP gas bottles to keep the fridge going, benches made for comfortable fire-watching, wildlife feeders and a large tarp laid beside the trailer to keep dirt out of the “fortress.”  We bathed in the lake and used the camper’s toilet only for middle-of-the-night necessities.

We had pretty sophisticated equipment, but we were remote and camping.

We had many modern tools to make our time in the woods more efficient and comfortable.  Once in a while we’d spend most of the day to make a trip by truck to the junction of the logging road and Canada’s Highway 17.  We went  to a place called the White Lake Lodge.  There we would get milk, soft drinks and other camp supplies.  We’d finish the supply run with an ice cream cone and then head back to camp.

I learned a lot of “camp skills” during those years.  Even though we had fancy rigid shelter, my dad, other campers and Canadian Indians, taught me how to cut wood, how to make a fire, how to catch and clean fish, how to throw an axe, how to make a lean-to, etc.   I treasure those skills. Whenever I watch one of the overly-dramatized programs on TV about surviving in the wilds I think to myself “I probably don’t want to do that…but I think I could.”  And it’s camping that did that for me.

Your author washing clothes in camp at Atikameg Lake, Canada.

In 1978 my parents decided that we needed to see more of North America apart from Canada. We loved Canada, but wanted something differnt.  The decision was made that something simpler was required.

With a pickup truck and travel trailer you have the hitching, un-hitching, leveling, backing, etc. that add to the hassle of making a foray.  So my parents decided that a motorhome would be the next fortress on wheels for us.

They purchased a Southwind motorhome. This unit had many of the same capabilities as the Terry, though it added air conditioning to the mix and a higher level of luxury.  This was not the vehicle for deep woods affairs — we would stick to improved campgrounds that catered to rigs of this size.

We spent a few years being campy with the motorhome but one thing and another (not the least of which was that this rig was a lemon — pits, peels and pulp), we bought our old Terry travel trailer back.

We did a little more camping, but with my dad’s declining health, trips became rare.

I still had that cowboy giddyup in my craw, so when I was a teenager I took my lawn mowing money and ordered an 8×10 tent from the Montgomery Ward catalog.  I was ready to pack it all up and hit the deepest reaches of the frontier!

I was too young and stupid to realize that the frontier didn’t have NBC or CBS.

My final camp outing came when I was about 15 years old.  The youth group at church, egged on by our “adult” leaders Tony and Rick, decided the boys should go camping for a weekend.  We were to do some fire-building, some fishing, some shooting of guns and conduct some general teenage boy craziness in the woods.  And me, having such a great tent, camping experience and firearms was all for it.

Ah, but did I mention that this trip was slated for February?  In Michigan?  With overnight lows of about 10 below zero?  And that the fishing would be ice fishing?

Hindsight, baby, it’s a trip.

Well, I won’t bore you with the details of that outing, suffice to say that a nylon tent, when subjected to temperatures below zero, gets brittle, cracks and for all intents and purposes goes “Poof!” into a bajillion little flakes of worthless confetti.

So that was the end of my tent.

And the end of camping for this author.

Until I met the woman I would later marry.  A couple of years ago, before we were even dating, we decided to go camping together.  I bought a little one-person pup tent for myself since she already had a small tent and assorted gear herself.

It was great to get back out there!  I found that all of my camp skills were still with me.  I could still pitch a tent, cut wood, make a fire and cook a decent dinner over the flames.  We sat around our campfire until the hours of the next morning:  watching the snap and pop of the fire, crying the smoke out of our eyes and watching the dark, dark sky.

Since then we’ve camped a few more times and are now, in the footsteps of my parents, looking at travel trailers.  We want more of course.  We’re good Americans.

There’s also something about camp food.    I suspect hot dogs, hamburgers and marshmallows are pretty standard camp fare.  But camp food can vary based upon your experience.  My wife, for example, used to camp with a group whose tradition was to construct a ginormous pot of stew, with everyone providing ingredients for the cauldron.  While a tradition for my family was Wyler’s Instant Lemon Aid.  Oh how I hated that foul fluid!

So, throughout my career as a human, I’ve had many adventures that I classify as some type of camping.  But what, exactly, IS camping and why is it so restorative and good?

On our most recent trip beneath the trees I decided, regardless of how many conveniences you have, it’s being close to nature that does the job.  At least for me.

Being “close to nature” is probably a cliche, but it’s apt.  When I spend concerted time getting soil lodged beneath my finger nails and make fire, I contemplate my life and place in the world.  The stunning beauty of God’s hand, close and personal for a day or two, brings me peace and recharge.

At any point in history people have had certain tools and skills available for living beneath the canopy of sky and trees.  They’ve used them to their best advantage.   We do the same.  In a few hundred years I suspect that people will still “camp”.  They’ll just get to the site with a jet pack and their shelter will spring from a disk that has been sprinkled with magic water.

The smoke will still get in their eyes, no matter where they sit.

Scrappy Scrambled Scrabble

I really like to play the Scrabble board game (www.hasbro.com/scrabble).  I am an only child and I played the game a few times as a snot-nosed short person, when my mom could be cajoled to join me.   My love of words and wood perhaps made my affection for this sedate game a natural.

My wife and I generally play a couple of games a week.  It focuses our minds, we talk, we have a drink or twelve and we play Scrabble!

Some of the rules of the game, however, seem oddly arbitrary.  I often sit there staring dumbly at a rack full of totally unusable letters.  I wonder:  Why aren’t there more play options?

Well, I would like to suggest a few modifications to the standard rules of play.   And don’t worry, if all players agree to play by these clever rules of mine, nobody needs to go to jail.  Sure, Hasbro owns all the legal bits, but since I’m in the sanctity of my own little castle, I’m going to change the rules to make the game more interesting.  If not more interesting, more differenter (NOTE:  ‘differenter’ is not a legal Scrabble word in any galaxy).

So then, here are Aaron’s rules for Scrappy Scrambled Scrabble!  Word up!

PREPARATION

You’ll need the Scrabble game.  That would be the board with the colored squares, little letter tiles, a bag to hold the letters and a rack to hold each player’s tiles.  Oh, and some paper and a writing implement in order to keep score.  If you’re into the scoring thing, that is.  If you just want to play until the tiles are gone, that’s cool, too.

ALLOWED WORDS

Any word may be used during game play.

Words may be from any language.

Acronyms are allowed.

Abbreviations are allowed.  ROFL!

In short, if you would put the same letters together in an e-mail, letter, article, professional communication or instant message, you’re good.

That means proper names are good, too.  Like Xerox.

If you are the victim of a challenge to the legality of a word you’ve played, maybe you should get new friends.  If your friends have too much dirt on you you’ll probably have to defend yourself against their challenge.  If you can provide evidence of the word in a dictionary or in use by anyone other than yourself (from a website for example) then you can use the word.    If you are unable to provide such evidence during game play, the nice thing to do would be to withdraw those tiles and play something else.  But I’ll leave that to you — the civility of your game is really up to you.

If a word would normally need some type of accent character, the word may be played without it.  For example, you can play résumé, the word for your list of professional achievements, as “resume”.  But, duh, that’s a word, too!  Whoopie!   So, let’s see, another example may be apéritif, which may be played “aperitif”.

Similarly, if a word form is normally hyphenated, such as post-modern,  you may play it as “postmodern”.

BEGINNING PLAY

To determine which player starts the game, place all letters in the pouch and give them a good shake about.   Each play draws one tile.  The player with the alphabetically lowest letter (closest to “A”) begins the game.  If a blank tile, which can be played as any letter, is drawn, that player starts the game.  If there is a “tie” (two players share the lowest letter), replace the tiles, re-shuffle, and try again.

Once the starting player is determined, all of the tiles are placed back in the bag and shuffled again.  The player determined to start the game draws seven letters and places them on their rack (it may be obvious, but for those of you who are new to this:  the letters face the player and are hidden from other players).  After the starting player has drawn their tiles, the bag is passed, clockwise, to the next player, who draws their seven tiles.  Continue to pass and draw until all players have their seven tiles.

WE GOTTA HAVE SOME RULES

Each player, in turn, places a tile or tiles on the board to spell a word.

You can play a single tile.  For example the article “a” is playable.  See how much fun this is going to be?

Letters may be placed anywhere on the board.   Words may be played across, down or diagonally.  For ease of reading and scoring, all of the words should be played in the same orientation.  Each player should place their words in the same orientation as that chosen by the starting player.

The player then must announce their score so that whomever is keeping score, if you’ve elected to do so, can record the value of the play.  (The full scoop on scoring comes in a few paragraphs.  Patience, my friend).

Finally, the player draws from the letter bag new tiles to replace those just played.  For example, if the player used five tiles from their rack, they draw five tiles from the bag.

That completes the player’s turn.  The party seated next in the clockwise rotation now gets to astound and amaze with their wordspersonship.

The next player may now play.  They may place their tiles anywhere on the board.  They do not need to intersect nor make contact with any previously-played words.

STRATEGY

You can garner many more points by adding one or more letters to a word or letter already on the board.  Use your creativity to build on existing words.  Eventually you may be a force to be reckoned with in the world of Scrappy Scrambled Scrabble!

WE NEED MORE RULES…

No tile may be moved or replaced after it has been played and scored.

You may use a turn to exchange any or all tiles in your possession. To do this, place your discarded letter(s) facedown. Draw the same number of letters from the pool, then mix your discarded letter(s) into the pool. This ends your turn.  That means if things are so bad you can’t spell anything, you can draw fresh letters, but you have to wait for your turn to come back around to place any tiles on the board.  Boo hoo.  You’ll get over your lost turn, you’re all resilient and whatnot.

A player may “pass” when it is their turn to play.  Play moves to the player next in the clockwise rotation.

If you question the word someone has played, you must speak up before play moves to the next player.  Be nice.  Don’t be a jerk.  If the player is unable to provide suitable proof that their word is indeed a word, they must remove their tile(s) from the board and play a different word.  This time, hopefully, something that doesn’t rankle the others around the board.  Rankled Scrabblers are decidedly unattractive.

The game ends when all letters have been drawn from the cute letter bag and a player uses his or her last letter.  Or when all possible plays have been made.

HE SHOOTS, HE SCORES!

If you decide to keep score, use a piece of paper to keep a tally of each player’s score, entering it after each turn.

The score for an entire word is doubled when one of its letters is placed on a pink square.

The score for an entire word is tripled when one of its letters is placed on a red square.

Calculate premiums for double or triple letter values, if any, before doubling or tripling the word score (we’re talkin’ big numbers here, bro!).

If a word is formed that covers two premium word squares, the score is doubled and then re-doubled (4 times the letter count), or tripled and then re-tripled (9 times the letter count).

Letter and word premiums count only on the turn in which they are played. On later turns, letters already played on premium squares count at face value.

When two or more words are formed in the same play, each is scored. The common letter is counted (with that letter’s full premium value, if any) for each word.

If any player uses all seven tiles in a single play, that player automatically wins.   Congratulate that player and start a fresh game!

When the game ends (a player has used their last tile or the table agrees no more plays are possible), each player’s score is reduced by the sum of his or her unplayed letters.

The player with the highest final score wins the game.

Here are some scoring examples from the official Scrabble site.

In the following, the words added on five successive turns are shown in bold type.

The scores shown are the correct scores if the letter R is placed on the center square.

In Turn 1, count HORN.

In Turn 2, FARM.

In Turn 3, PASTE and FARMS.

In Turn 4, MOB, NOT and BE.

In Turn 5, BIT, PI and AT.

Maintaining The Good Life

I look at nearly everythng in my life by one measure: is it maintenance-free? And if it’s not totally free from maintenance, how much maintenance does it require?

While I admit to not being the most get-up-and-go type of dude, my aversion to maintenance is not due to laziness. Part of it is the result of a realistic understanding of what it’s like to get old. The maintenance requirements that surround us are simply evil serpents waiting to attack us when we’re old, weak and feeble. Or before if we’re distracted by an episode of CSI.

Now, some maintenance tasks are more wicked than others. For example, maintenance that carries relatively minor inconvenience and cost, isn’t too bad. But maintenance that comes with the risk getting splinters or costs enough to make you think about the laws you could have broken with the money, that’s pure evil.

Have you ever considered all of the maintenance tasks we are supposed to do in any given month? If we did everything we’re supposed to do, we’d do nothing but maintain crap so it continues to function – but we’d never use the crap for its intended purpose.

Let’s take a look at the oil change. It’s not too expensive (except for my Hemi-powered pickup which drinks oil not in quarts but in gallons). With places like Jiffy Lube and Uncle Ed’s, it’s not very inconvenient. I can easily understand the need and importance of this chore. So it’s a part of life that I accept. Besides, the magazines at Jiffy Lube are pretty good.

Now the exterior covering on my house is a different matter. Fortunately we have a wide variety of materials for this job that don’t require maintenance. Aluminum, vinyl, brick, stucco, concrete: lots of ways to slay the maintenance dragon. Painting and caulking a house, well, that’s a nasty kind of business.

On the one hand, it’s a lot of hard work and costs large amounts of money. And when I’m 107 there’s no way I’m doing it myself. Not to mention that I will probably be grasping my last nickel and prunes will be my preferred purchase, not a gallon of Glidden.

And even if you’re Mr. DIY, be honest. You’re not going to paint and caulk around the windows. You’ll always find something more fun and interesting to do, like clean the link trap on the clothes dryer. And before you know it, you’ve got rotting window sills and cracked siding.

For a few dozen years now, my dream home has been one that is made from poured concrete using insulating concrete forms (http://www.polysteel.com). The exterior of those forms should be clad with concrete logs (http://everlogs.com). Add vinyl windows and you’ve got a house that will last, is quite, efficient and requires no exterior maintenance. Yes, you’ll probably have to replace shingles once. But with a structure like this you’re eliminating the painting and caulking. Not to mention you don’t have to deal with rot and the creepy crawlies that like to gnaw on your pine.

Every little task that you can eliminate helps. Just consider this non-exhaustive, though exhausting, list of things that we “should” be doing that we probably aren’t doing:

・ rotate tires

・ check air pressure in tires at each fill-up

・ check wiper blades at each fill-up

・ check oil at each fill-up

・ check coolant at each fill-up

・ check windshield washer fluid at each fill-up

・ check security of shoe laces at lunchtime

・ lubricate all your hinges every six months

・ clean out the aerators on all your faucets every six months

・ lubricate the wheels on your lawnmower every year

・ lubricate the chain on your bicycle every year

・ lubricate those little wheels on your garage door every six months

・ lather, rinse and repeat

・ use compressed air to blow out the fans on your computers every month (more if you have creatures without opposable thumbs living in your house)

・ apply furniture oil to your wood furniture each quarter

・ check your credit report each year

・ change batteries in smoke and radon detectors each year

・ trim your wicks

・ sweep your chimney annually

・ clean the burner on your furnace annually

・ change the oil on your power equipment (yes, the lawn mower needs an oil and filter change each year, too)

・ review your will each year

・ update your resume each year

・ floss

So call me lazy, but all this stuff is just too bogus in my book. And when I’m old I want to be able to enjoy my rocker and a good read or some heavy metal on the headphones. I don’t want to be oiling the tranny on my wheelchair.

 

This traveler’s education

I have just returned from a weekend in Montreal, Quebec, Canada.

I live in (near) Provo, Utah.

That’s nearly a full day of travel, by air, in each direction.

That’s right.

A weekend.

I flew up there on Friday, returned on Sunday. (Well, the 757 flew, I was merely along for the ride).

The occasion of this semi-insane travel schedule was what my sister in-law had termed her Big Fat Romanian Baptism. This because it was the occasion of her second-born’s christening.

I don’t consider myself to be a sophisticated world traveler by any stretch of the imagination. While I’ve made it to a few foreign lands, I spend most of my time on the couch in my home zip code. But when I do put my feet in motion and get my travel on, I do so with hopes of seeing new and interesting things and learning a thing or five.

The trip that I’ve just finished has been very stimulating to the thinky parts in my head. Usually those parts are consumed with mundane thoughts of kerning, point sizes, DPIs, variable scope and whether or not I left the keys in the car. But the past few days really got me thinking about myself, my history, the world, people, faith and whether or not the TSA dude left my wife in the full-body scan machine just a bit too long.

The following, potentially very-boring-to-you observations, come to me as I enjoy a frosty IPA and the quiet company of my amazing wife, Mrs. A, whose own personal journey through life amazes and humbles me on a regular basis.

IMMIGRANTS

My wife is from Romania. She immigrated to the United States about a dozen years ago and earned her citizenship. Her parents are still in Romania, but her sister and brother in-law chose Canada as their refuge from Romania. But that’s not really the beginning of the story for me when it comes to immigration. That story begins with my dad.

Most of us who live in these United States have a story of immigration somewhere behind us. That’s not unique. Experience has taught me that my story is very similar to perhaps tens of thousands of others. But my story is my story, important to me, and a part of the person I am today and will be tomorrow.

My dad was unique in a couple of ways. One is that he was 60 years old when I was born. (My mom was many decades younger then he, but that’s another book). And my dad was a child of German immigrants. He used to joke that he was born on the ship on the way over. That wasn’t technically true — he was born in Wisconsin. But he was born very soon after his parents arrived.

Dad was born in 1907. Life was just a little bit different in those days. But the part that is important to my story is that in those days there was no real effort made to integrate and assimilate immigrants. There was no language education. He went to school for a short time, but couldn’t understand what they were saying, so he simply stopped going.

Due to the severe abuse administered by his mother, dad ran from home about the time he turned 13. He simply walked away from the house and struck out on his own.

Nobody went looking for him. Life was simply too hard I guess. One less mouth to feed and worry about was a relief.

My dad became a hobo. He rode the rails, stealing rides on freight trains, living by his wits, drinking Sterno fuel in the winter to stay warm, doing odd jobs here and there. He told me that he only stole on very desperate occasions — he tried hard to find work to earn a dime.

During the years he picked up the language from the other men and boys on the trains. That was his language training. And he would tell me it’s how he learned to read people and understand them. He saw all types of men down on their luck and not finding their way. And it was his perception that in most cases these were good people who tried and failed. They weren’t bad, evil or criminal at their core. They had just been knocked down by cruel circumstance. Even by his death at age 87, he would have been considered illiterate. He could read bits and pieces, but wasn’t a reader. His skills with mathematics were impressive, however. He would amaze me with his ability to add and subtract a series of numbers in his head. His education was totally from the trial-and-error lessons of living and getting by. And a strong desire to improve himself. And his life.

When he retired he was the plant foreman at a paper company, earning a very good salary. Even during the Great Depression, he never lost his job. He credited the fact that he was a hard worker, who always did what he was asked to do, for saving him during that time of national hardship.

My growing-up years were totally framed by what it was to be an immigrant. I knew from my hard-working, honest and soft-spoken dad that being an immigrant is hard, hard, hard. Everything is foreign. People look like people, houses look like houses, food looks like food. But each is a different experience. There are subtle ways that locals assume, that foreigners must learn. Like a handshake when greeting someone versus a kiss on both cheeks. Like eating cheese with pancakes for breakfast, versus eggs and bacon. Like eating organ meats versus steaks from the best of the cow’s muscle.

The list of differences encountered when trying to integrate into a culture is long. The items on the list comprise everything from minor breezes to major craters in the road. Sometimes the differences and discoveries that an immigrant encounters are fun and exciting. More often they are difficult, humiliating and scary. And even after many years, they feel like outsiders looking in, not quite embraced by the place they want to call home.

So when I gathered with my Romanian relatives in Canada, I knew I’d be exposed to new and different customs. Particularly because at its heart was a religious ceremony and rite that is very foreign to my background. But it was more than that. So much more.

I am once again humbled and reminded of my dad after spending a few hours with some amazing people. My sister in-law and brother in-law have a story similar to my wife’s. They left a very repressive and corrupt system in Romania to find something better. The goal was simple: a place that gave them options to build something better for themselves. They expected to work hard and contribute, and they’ve done that by a great measure.

I met a man who is from Ukraine. Like my wife and her sister, he, too, was raised under Communism. His wife is from Romania. He knows several languages and spoke to me in English, seemingly without any effort. He had lived in Montreal but has recently moved to Toronto. Mind you, that’s AFTER leaving his home in Ukraine and changing countries.

This man, 40 years old and with a newborn, told me that he wasn’t happy with Montreal so he looked around and thought he’d try something else.

I complain when the traffic is backed up, when my job frustrates me or when the gas bill is higher than I expect. But here’s a guy who left his home, traveled to a foreign country where they didn’t even speak his language, and he started anew.

And then after several years of getting grounded in a new culture, he decided he wanted to change direction so he made another change. He remained in Canada, but left a society that is based on the French language, to one that primarily speaks English.

And smart! This guy was so fascinating! Very smart, friendly, conversational, approachable. Within a few minutes of meeting him and experiencing his open acceptance of me into the circle of friends, I was feeling like my little trip through life was but a trifle. It would seem logical, and understandable, if he had been timid, reserved, halting and unsure. But nothing could be further from the truth. Even in a secondary language, he was like a long lost friend.

After the formal religious ceremony, where he and his wife were the godparents, we went to a fine restaurant for dinner and dancing. He continued to make conversation with many people there and was interested in everyone’s story and experience and lives.

I met another man at the party who drives a cross-country semi truck. He, also, is from Romania and imigrated to Canada. He drives a truck from Canada to California. A hard job for any driver. But except for a slight accent, you might not know that he, too, was an immigrant.

I hope you “get” the importance here. Think about deciding one day that you’ve “had it” with whatever is going on in your own country. And not just the day-to-day frustrations of life. I’m talking about problems that are too much to live with. You must first take that mental step to determine that leaving is the answer. Then, of all the corners of the world, where? Once that is decided, then the steps required must be investigated, documented and followed.

The language you know: cast aside. The people you know, your friends, your family, the routine of your day-to-day life: gone, but for a chance! Just a chance, at something better. No guarantee that life will be better. No guarantee of success. To the odds makers in fact, everything is against you. And what are you after? Freedom. Options. Choices. Hope. Things the fortunate often take for granted.

And unlike the immigrants of my father’s generation that came to the States during a mass influx and with great fanfare, these folks are quietly showing up, taking their place and adding to the color, interest and strength of wherever they settle.

Could you do it? Would you do it? I don’t know if I could. I don’t know how bad it would need to get for me to consider it.

In some respect is makes me proud to be an American. But it’s less about being an American and more about my respect and admiration for people who DO something. They undertake incredible efforts to achieve the best life can offer them.

Maybe.

AIR TRAVEL

Almost any comedian who has been in front of at least one audience has some riff on air travel, airports and the absurdities that take place when one travels.

But in my most lofty opinion, those who devise airports, security processes and rules about how to behave in public, should spend an hour at the Pierre Elliott Trudeau airport in Montreal. I felt like I was cast in a science fiction movie with a substantial special effects budget. All that was missing was a shiny polyester jumpsuit to adorn my body.

What could make the experience so noteworthy?

For starters it was quiet. The airport is large and modern. And quiet like a library. And I’m not referring to a quiet like that in the kid’s wing of your local library. I’m thinking of something more like a university, academic facility. One of those old joints, with many feet of rocks and mortar making up the walls. That kind of quiet. Even though I tend towards exaggeration in my daily life, I am being dead serious when I tell you that my wife and I spoke to each other in hushed tones. It was quiet and, whether due to some Eau du Pinetree Mist that they pumped into the place or not, we wanted to keep it that way.

And clean, clean, clean. There weren’t fingerprints all over the surfaces (perhaps due in part to the fact that the people were so well-behaved that they weren’t pawing at the walls like they do in a Chicago or Detroit airport). The floors had no dust bunnies scurrying around. There were not any stacks of leftover reading materials nor sticky cups from fast food emporiums. It was just clean.

And the people. You could not have found a more orderly and considerate group of people if you had showed up at Emily Post’s for dinner. Young and old it didn’t matter. People waited their turn, they didn’t complain, they didn’t get all pissy because they had to take their shoes off. They just followed the rules, quietly and efficiently and even with the occasional smile. Americans, we’re a bunch of pompous arses. We are. You shan’t convince me otherwise.

I had my “papers” checked more in this airport than in any of my other travels. But it was done so quickly and efficiently (aided in most cases by the use of a handheld scanner, much like a grocery store’s pricing gun) that I barely noticed. Well, okay, I noticed because it was so unusually fast and thorough. Yet it never created a slowdown in traffic. Everyone kept moving along. And I actually had the sense that if Boogie Mann was on the loose, he wouldn’t make it past one of these capable security trolls with the scanning pistola.

And that still blows my mind. It’s a big airport. There were a lot of people. But because they were so well-behaved and because the layout of the facility and the systems were so well-planned, it never felt crowded.

Oh, the things we could learn! Now, I don’t want their socialized, wait-for-a-year-to-fix-my-heart-attack style of medical care, nor the Imperial Gallon nor the Quebecois bias. But these people from the land of the walleye fish and maple syrup surely have things to offer.

TECHNOLOGY

Like I said earlier, it has been a year since I’ve visited the angry airways. Wow, a lot has changed in a year.

A year ago I was hip and stylin’ with my Acer Aspire netbook. It’s a few years old now (I was a very early adopter), but what a nice little gadget to have when travelling. When I bought it I was thinking iPhone or netbook. I figured I’d rather have a real computer with larger screen. For travel it would be nice to watch a movie, read an ebook or do actual computer work. It has been great.

But this past weekend the preponderance of the devices was tablets. They were everywhere. And I see one huge marketing problem for the tech companies. The tablets are so small that you can’t see a logo or defining detail to know WHAT tablet device someone is using. I don’t know if I was looking at hardware from the evil fruit monger or from the boys Hewlett and Packard or from the child labor camp in downtown Slobovia. Someone should get right on that gap. I see the cool dude with the retro shades tableting away, and I want one! I just don’t know what it is.

But even though I like new tech, and I had thought of tablets in passing, after seeing them in the hands of creatures loosely characterized as humans, I am having thoughts anew.

I like the size and format. They’re thin and lightweight. But what struck me was that on all but the newest ones I saw, I could see every place the user commonly touched and dragged. The screen looked like a sandpaper test zone. I still think I’d like to take one for a spin, but unless they come down to under a hundred bucks or so, I think I’ll keep walking.

There was another type of technology that I had higher hopes for. That was the telephonic flight updates from Delta. My wife is signed up to get the updates. So throughout our journey, at seemingly the most peculiar times, the phone would ring and a message from Delta would be delivered.

The concept is, I think, a good one. If you’re a busy traveler it would be handy to know about changes in departure times, gates or the color of the blankets to be offered on an upcoming flight. And this programmer’s logic would lead me to believe that such updates would be the absolutest mostest currentest information. I don’t expect the gate printed on my boarding pass, half a day before my connection time, to be correct very often. But if Delta’s Cray in the sky calls the ringy-dingy little box in my wife’s purse, I’m thinking it’s got the details right! But once again I am proved incorrect. Wrong, in fact. It is perplexing and, to me, angering, that the phone message has the wrong gate information. In fact, the irony is ever more ironic in that we got the call while sitting in the gate area for the flight we were being called about. We sat there, like dumb lambs, looking at our aircraft and observing the sign by the door to said aircraft which clearly displayed our flight information. At the same time we listened to the little Delta lady telling us our connection was waiting for us at a totally different location.

Technology is just amazing.

As a concept.

POST TRAVEL

I like to travel. And I enjoy the planning and time just before a trip. And, except for depressing trips back home to Michigan, I usually have a grand time on the trip itself. But I surely do look forward to being home. Especially when I settle in to the seat on that last flight. I park my keister, make sure my seatbelt is fastened and my seat is in the full, upright position and I contemplate being home.

And home is freshly appreciated for the familiarity of it. No matter the warmth of my travel lodgings, nor the plushness of the hotels, my own hot shower and my own bed close the book on a chapter of travel.

And it’s in those unique periods of exhaustion that I rest and contemplate the marvel that is travel. I appreciate that I live in a country where travel is free. And even though our post-9/11 travel troubles continue to enflame my nerves, we are still free to roam hither and yon.

And I appreciate how easy the travel is. I mean, a hundred years ago the experience would have been far different. The time and money required would have been greater by many multiples. In fact, the difficulties in times past made such travel, in a practical sense, impossible.

Of course I fully appreciate that 100 years from now people will look back on episodes like my recent foray to the north lands and chuckle at my naiveté because that future traveler will simply wink and nod and be at any position in time. But life is what it is, and for that I am grateful.

Once again my status-quo has been challenged and I have peeked outside the cocoon. I’ve gotten to know new family members better, met some interesting new people, seen some new customs and methods. I appreciate the world in a deeper way as I do my humble home and my lifestyle and culture.

New.

Different.

That’s what travel is about for me. The new and different. Sometimes better, sometimes not. But the seeing, considering and taking in the lessons, that is what scratches the itch inside my soul.

 

 

Bed Bath And Beyond Basic Training

I do not return things.

If I paid too much or it doesn’t fit or is somehow not right, I figure it’s my error and I go along on the trail of life with yet another lesson firmly locked away later to be forgotten.

But today my wife and I were at Bed Bath and Beyond.

Yep, I used their name.  I did!

And that’s where today’s tale originates.  But this is not a story about BB&B…it’s a more general story about how businesses view training.  It could be almost any retailer.  And in my experience, over time, it has been most retailers with whom I’ve done business.

Today’s adventure started shortly after we’d checked out.  We had purchased four items that were, we thought, clearly marked at $1.39 each.  After we’d paid and walked toward the parking lot, my wife checked the receipt thinking the total was high.  Well, it was too high.  Because each of the four items had charged to us at $1.99…a 60-cent difference per item.  Yep, that’s right, you did the math correctly:  over-charged by $2.40.  In the olden days that would have bought a gallon of gasoline.

In my single days I would have said a few bad words or kicked a pebble in the parking lot.  In my married days, my indignation over being wronged rose up with venom and I encouraged my wife to go back to the little people inside the store and make a scene.  A really big, loud scene!

Well, she didn’t want to make a scene, but she did want to go back in and check the sign to make sure we hadn’t mis-read it.  I was a little nervous about walking back through the store with our bag full of goods.  I was afraid we’d be shot as suspected shoplifters.  But my wife assured me that we didn’t need Kevlar, our receipt was protection enough.

We arrived  at the display and yes, we agreed, the sign was pretty clear that our items should have cost us $1.39…not the $1.99 that appeared on our receipt.

So off we trekked to the Customer Service counter where the sign indicated that we should  queue up to have the mistake handled.

We got in line behind a woman who was exchanging a set of bed linens — exchanging queen-sized for king-sized.   It didn’t take hours for me to determine that the employee behind the counter was a little green behind the gills.  She was polite and friendly, but seemed to flounder over the details of how to handle the woman’s transaction.

We waited, shifting our weight from foot to foot, waiting for our turn to present our case.

After a few weeks, it magically became our turn at bat.  My wife pleasantly explained that we had been overcharged, that the sign said the item was $1.39 but we had been charged $1.99.  The clerk was very confused.  She took our receipt and one of the items and read them both…including the bio-hazzard warnings and the first 11 chapters of War and Peace.  It appeared to me that she sorta, kinda, in a vague way, knew what she needed to do, but didn’t quite know what buttons to push on the computer to make it all become a living reality.

What transpired during the next many minutes was mildly painful:  for us and the clerk.  She inquired of approximately five co-workers for information on what she needed to do.  The most-helpful clerk nearby stated that she needed to push Department 009 and then pro-rate the coupon and factor in the binary rate of taxation recovery and the bogus-charge-reduction-fee and the hazardous waste disposal fee and the electrical use rebate….  Oy, what a bunch of buttons she was told to push!

Then she got stuck.  She had all kinds of help from her colleagues to tell her which of the myriad and non-sensical buttons to push and paper forms to complete, but yet she was confused.

She didn’t quite comprehend the phrase on the receipt that read:  “4 @ $1.99”.  My wife kindly explained that we had purchased four copies of the item, at $1.99 per item.

“Aha!” the gal exclaimed.  NOW it all made sense to her.  She was so proud, and who could blame her?

Her next step was to verify that we weren’t liars by calling on the two-way radio to the “Soft Goods Department” to enquire as to the per-item price that was shown on the sign.  This took multiple tries as the soft-goods person couldn’t hear her clearly, and she could hear the responses from the soft-goods person clearly, either.  At day’s long end it was determined that we were honest people and that we merely wanted our $2.40 returned to us.

But we weren’t yet on our way to an enjoyable late lunch.  No, now she had to push the buttons that would actually record the error and get us our refund.  That took many more minutes.  Oh, and we couldn’t have the debit to our debit card “fixed”…no, she had to give us cash in return.  This was because we’d used a debit card.  Presumably if we’d used shells and chickens, she could have credited our account.

All this took place in a fairly busy store, with many people in line behind us, and many “managers” milling about, helping out with one question at a time rather than stepping in to service the customer and get us all on our ways.

I’m sure by now you can appreciate that I was a little torqued off.

Where’s the training!?  I know, it’s not cost-effective to properly train employees.  But is it cost-effective NOT to train them?  This poor kid was in front of a bunch of people who were more impatient by the second.  She was doing her best to figure out the process (and she was smart and friendly and professional — I am NOT in ANY way criticizing her).  But she didn’t know what to do because, I suspect, this was her very first time dealing with a transaction of this nature.  That should never happen!  There should be some formal training before someone is dropped into the den of wolves that is the public.

I firmly believe that this poor child was hired on Tuesday and the person hiring her, after asking her to complete the W-4, put her with another employee and said “Watch and learn.”

That is simply not right.

Especially for a large, national company like this.  They should have online training.  Training should include a visual of the cash register showing how to process any transaction.  And lessons should teach how to handle returns, refunds, exchanges and split transactions.  It doesn’t serve the business, the customer nor the employee to have them wallow in confusion and frustration.  Spend a few hours to TRAIN them so that they can confidently handle the job.  I know it wasn’t Susie Salesperson’s fault — it was the fault of the system that failed to train her and prepare her for her job.

I’ll think two or five times about going back to Bed, Bath and Beyond.  Not because they overcharged us by $2.40.  But because they made us stand at the Customer Service counter for 15 minutes of our lives while the whole world continued to spin out there.  It was painful.

To me it seems so simple.  If I were to hire someone, I would not want them to represent me, my business, my metrics and my potential bonus until they understood how to use my computer system and hot to process the majority of transactions that they may see.  It’s laziness, in my opinion.  Training takes some time and it’s an investment in doing business.  Do it, people.  Train employees, give them confidence, give them the ability to put the best face on your business.  Your cashiers and customer service people are the front lines of your business.

Please don’t just put  humans out there with every inclination toward failure.  Rather, give them every tool to help them, and you, succeed.

It all seems so simple to me.

57 Varieties

When I was a kid we got three channels on the TV.

Three channels on a good day.

Three channels if the weather was just right.

My dad was what today we call an “early adopter” of TV technology. I have photos that he took in the mid-’40s when he got his first television. The pictures are of a test pattern being broadcast from across Lake Michigan in Chicago. It was the middle of the day and the only “programming” was a test pattern. And he was thrilled to have it.

From the TV in his living room to wires through the wall to a big aerial on a pole, he was pulling in signal from across the waters.

Decades later in another house and with a different set, he had connected an aerial to our house, complete with a “rotator” that would control a motor to rotate the antenna for the best reception. Only problem was, living in the boondocks like we did, the “best” reception was not much different from the “bad” reception.

From our home in rural Michigan I yearned for TV from Grand Rapids. We could pick up, though weakly, the NBC station in G.R. But the ABC station only visited our living room on those rare occasions when sun, moon and karma aligned.

All that said, we did have TV. I still got my TV and developed my addiction early. Whether it was The Muppet Show, Space 1999 or Ironside, I yearned for whatever the magical box had to offer.

I have memories of going with my dad to Radio Shack to test tubes and get replacements. I always hoped that replacing just the right tube would bring a clearer picture, brighter colors and less interference.

It was not to be.

My aunt and uncle who live in Grand Rapids had early cable television. Even though the only thing their household was interested in on TV was sports, I would look forward to the crystal picture they’d get. I didn’t care about the food, pool table or other activities going on as long as I could have access to the cable tuner (which was a metal box with a lever that slid left and right to select channels – all of which was connected to the wall with a big, heavy cable).

When it was time to get my own apartment, the top requirement on the list was access to cable. Cable. It’s a very generic word but in our culture has come to mean a service and technology of delivering high quality television programming. It’s such a simple word but I still very much remember the excitement that built as moving day approached.

I was working for low wages at a newspaper, going to college part-time and making a car payment. But after having signed a deal for about the cheapest apartment in town, I went to Montgomery Ward to buy myself a TV. I was still living with my parents then and took it home where my dad and I admired it. It was connected to nothing and still had Styrofoam clinging to it, but was admired the possibilities that it had to offer.

On moving day I couldn’t wait to finish unloading crap into the apartment. Everything was hastily brought in but the primary thing to unpack and set up was the TV and the cable.

It was like stepping into some other form of reality. From the perfect picture and sound to the variety of new and interesting programs, life took on new meaning on that day.

Years passed and I later added satellite TV to my life. I started with DirectTV and later ended up with DishNetwork. Yep, I’m one of those junkies that has a $100+ monthly bill for programming. In fact the package I subscribe to is called “The Everything Pack.” So, apart from the porn and NFL channels, I get it all.

Tonight we turned the TV off because there was “nothing on.” That of course isn’t strictly true. There are thousands of options at this very moment, but nothing that interests us. Or that is fresh and new.

And we’ve got a digital video recorder (DVR) with many dozens of hours of programs on it. But none of those are a fit for our current mood.

So, yeah, like The Boss says, “57 (or 100s) of channels and nothing on.”

They now offer streaming services that allow you to order up programs on demand. But so far that has held little appeal for me. I want new stuff. I don’t want a rerun or a movie. I want a good 30-minute episode of “something good.” So until they invent the type of artificial intelligence that knows what mood I’m in and what type of action/drama/comedy/adventure escape my mind desires, I’m still stuck.

So decades have passed and technology has taken great leaps, but am I really any more ahead now than back when The Waltons was ending and I found nothing else on the aerial? Maybe not…but I still want my MTV.

Happy Meals And Garage Doors

Legalize all drugs.

There, I said it.

I’ve wanted to say that for a long time.

We’ve been fighting drugs for, well, seems like forever.  We haven’t won.

We have various forms of incidental crime related to illegal drugs.  Of course those who CHOOSE to use these dangerous drugs face a variety of ill effects on their health and life.

I’d be willing to bet, however,  that more people get personally tripped up by abusing a LEGAL drug like alcohol.  Maybe we should try making alcohol illegal, too and save all those alcohol abusers.  Oh, wait, yeah, Prohibition….

I’m not going to vent today about legalizing drugs, though I think we should do so (we’ve had NyQuil for years now, what’s a little cocaine?).  My overall gripe today is with the government protecting us from ourselves.  It tries to protect us from what it perceives as the evils we might willfully or accidentally cause to rain down upon our poor selves.

I frequently hear about laws that irk me but one that recently passed in California really got my goat (fortunately for me, I didn’t have a goat to begin with).

Even though the headline, San Francisco bans Happy Meals, in the November 2, 2010 edition of the  Los Angeles Times, is not entirely accurate, the truth is that San Francisco has made a law to change the way we eat.

In summary the law says that if a restaurant wants to give away a toy with a meal, it must adhere to certain food content rules.  For example, if the meal doesn’t include fruit, then ankle-biters in that town won’t get some cross-promoted movie-based action figure to lose between the seats of the minivan.

The city council in San Francisco states that they want to improve the health of kids; keep them from becoming obese.  That’s probably not a bad goal.  But is it a problem government should try to fix? Isn’t it the job of parents to not fatten their children so that they become mistaken for some holiday bird, sans feathers?  I know that’s a big leap of logic.  Especially considering that I observe most parents yacking on their phones whilst their short people cavort in piles of razor blades.

Having a toy with a meal that isn’t primarily twigs and berries is not going to be some magic bullet against obesity.  I don’t believe even one child will be steered away from obesity because of this new law.

In a free society I think it is required that the citizens take responsibility for themselves and their actions.  If you stick your hand under a running lawn mower to clear wet grass and you lose a digit or five, that is entirely your fault.  Not the fault of the people who made the machine.  Not the fault of the government.  Not the fault of Bubba at the hardware store.  Not the fault of your dog.  Your fault.  And because you did something stupid does not mean we need a law requiring blade-stop devices on all lawnmowers.

I’ve often wondered how much that law has cost us.  Anyone who purchased a mower since the law went into effect had to pay extra to protect the masses.  And the country has lost the great convenience of being able to stop pushing the mower, go move a rock out of the way, and immediately come back to mowing.  Now I’m more likely to take my chances over the rock, perhaps busting out neighbor McCrotchet’s window in the process.  I’m more worried that I won’t be able to re-start the machine after the anti-finger-amputation-safety-device has killed the engine.

And of course there’s the example, also from the Golden Arches, of the hot coffee that burned a woman when it spilled on her.  Perhaps the lasting impact of this one is more trivial, but I sometimes chuckle, sometimes roll my eyes, when I see the warning “CONTENTS MAY BE HOT” on disposable beverage-ware.   But it’s rather sickening that such an episode took place, that courts, and judges and law firms allowed and encouraged it.  Now you can’t put out a beverage cup without warnings.   How far are we from a warning like “CONTENTS MAY BE YUMMY”, lest some errant consumer suffer a heart attack  due to immense palette pleasure.

This morning my wife and I were backing out of the garage, on our way to get groceries.  We waited in the driveway several seconds to make sure the bright sun didn’t fool the infrared safety sensors, causing the door to re-open.  This got me all peeved and annoyed anew.

Decades ago in my time upon this planet, I had a new house and new garage door opener.  This was before the government decided that it was a bad thing for children and other small animals to be severed by rogue garage doors…and thus made laws to make them safe for stupid people.  Back then I could start the door on its dance of opening or closing and press the button again, causing the door to stop in its tracks (that was a pun).

That made it nice to leave the door open a little bit for light or ventiliation, without having the door completely open for neighbors to see what debauchery was underway in my garage.

But now I don’t have the luxury of stopping the garage door partway.  Nor can I assume the door will close when I tell it to because the sun may be telling that safety beam that some rugrat is napping in the path of my garage guillotine.  And 37.9% of the time I have to go stand like a dork to block the sun so that I can get the door to close.

But this childless family has been so thoroughly and graciously protected by their government.  We can walk to and fro freely, without fear of being sliced into new shapes by the Genie overhead.

It just seems so totally absurd to me, yet it continues.  And the Happy Meal law is just the most amazing joke…but I’m not laughing.

In this wreckless writer’s view, if you do something dumb and stupid and something bad happens to you as a result, that’s unfortunate.  It’s sad.  I might cringe at the news, feel sorry for you or shed a tear.  But that doesn’t mean the government should step in and make a law to prevent it from ever happening again.  People will hurt themselves.  It happens.  Life is dangerous.

I can spend my entire life being protected from the evil Happy Meal only to die at the hand astronomic debris falling from the sky.  Either way I’m messed up.

So my dear government, of the people, by the people and for the people, pull back the reigns.  “Govern” less.  Do as little as possible.  Perhaps all government should follow the motto of physicians and “First, do no harm….”

Where did I put my C3PO toy…?

Booking It

The Spanish Fork LibraryI love me some books.

Yes, I’m bookish.

I read about a book a week.

Almost exclusively it’s fiction.

It’s a pretty expensive pastime.  I almost never give it a thought because I absolutely enjoy reading and relaxing at night.  And I look forward to regular trips to Barnes and Noble to browse, drink a coffee and take in the atmosphere.  It makes me happy.

But it’s pricey and I’ve got a library just a couple of miles from my new house.  I’ve driven by a few times and it really looked like a kid-focused library.  And if you know me much at all, you know Aaron and kids are like oil and water…with a little TNT thrown in.

But I checked out the website for the library and they had a nice rotating banner showing the new books that had just arrived.  They were all adult-oriented books, including the latest from Clive Cussler, an author I often enjoy.

So after work yesterday I went to check it out.

The parking area was pretty full, but I was lucky to find a spot.

The library sits nearly in the center of an open, grassy square near the center of town, across from City Hall.  There is a water feature, a few small trees and some planting beds.

The building, made of tan-colored brick, sits squat and low to the ground and has a flat roof.  The plaque on the side of the building indicates it was built in 1965.  It fits that time period.  But it looks, in terms of condition, like it was completed just a few years ago.

When I walked in my ears were assaulted with the sounds of crying, loud children.  Little feet, many with those irritating sneakers that have the flashing lights in them, were charging about.  Parents, standing nearby, in the modern tradition, were clueless and mindless to the chaos created by their seed.

My confidence was boosted by the belief that I could take most of them in a fair fight, I pressed through the milling short creatures and entered the facility.

What a nice place.  Again, it looks like it has been very well cared for.  There is a skylight in the center of the building with plenty of oak woodwork all around.  And the place is clean, uncluttered and just felt nice.

It’s a small town. It’s a small library.  But nice.

All of the “children’s” stuff is downstairs.  I didn’t learn that through the help of any signage.  No, I found it out by accident by actually going down the stairs.  To the children’s section.

Yeah.

I can only imagine what onlookers imagined as they saw this odd-looking, 43-year-old bald guy reach the bottom of the stairs and all but soar back the way he came.  It was a close call.

So back on the main level I milled about for a little bit to make a determination if this was a library that I could use.  I found books by familiar authors, a nice little collection of DVDs and magazines and such.  Plus I had already learned that by being a library patron, I could access a lot of nifty-looking sources online.  So I took a place in the queue at the counter to get my library card and associated privileges therewith bestowed.

“How may I help you?” the lady behind the counter inquired.

“I’d like to get a library card.” I replied.

“Have you ever had a card with us before?” She asked.

“No, I’ve recently moved here.” I said.

“Have you, or anyone in your family, filled out the paperwork already?” She queried.

“No.” I said.

“Are you sure?” She asked.

“I’m sure.” I said.

“Okay, I just hate to see someone fill it out twice.”  She said.  “Okay, we’ll need a picture I.D. with your current Spanish Fork address and some other identification.” She said.

I handed her my driver’s license and asked “Do you need something else besides a driver’s license?”  I wondered what else they would possibly need.

“We need something with your address on it, like a magazine subscription or something.” She responded, taking my driver’s license in her hand.

My tired mind started to process the new data.  I had a government-issued I.D. that proved I was a resident of the city.  That wasn’t quite enough.  However, if I had a copy of my latest issue of Guns and Ammo or American Woodworker, that would clinch the deal.  I hesitated a second longer, pondering why they don’t have a list of addresses and taxpayers from which to check potential patron privileges.

“Oh, this is probably fine,” she said, making a sudden determination that I was not a bad guy (or at least not too bad a guy).  “Please fill out this application.” And she handed me a paper form…she kept my driver’s license under one of the feet of her computer keyboard.

The form asked for some pretty hard-hitting information that the library needs in order to bestow upon me the privilege of borrowing books and whatnot.  The complete list of fields included:

Last Name
First Name
Street Address
City
State
Zip Code
Date of Birth
Phone Number

As you might imagine, it took me quite some time to enter all of that information.  It would have been faster if she hadn’t taken possession of my driver’s license…from which I could have copied this information,  except for my phone number.  Information  vetted by the State of Utah.

Um, yeah.  I had to write it all out on this piece of paper.  The exact same information that was on my driver’s license.  On the driver’s license that was being held down by an HP keyboard.

Once I was done scribbling she returned my driver’s license and proceeded to enter the information from the paper form into the computer.  In the time it took me to hand-write all the information on the paper, in my finest printing, she could have entered the information directly from my driver’s license.  OR turned the keyboard to me and had me type it in myself.

But then perhaps the most comic part arrived.  After she has entered my information, she tossed the paper upon which I had so carefully entered my vital information into the recycle bin!  That form had a useful (and I’d debate the “useful” aspect) life of about 90 seconds.

The lady behind the counter then gave me a few pieces of paper to take with.  One was a bookmark that has all of the fines printed on it.  Very subtle.

The other dead tree product was a small, orange square of paper that told me that I now had massive online privileges and I just needed to go to a web address, enter my 14-digit library card number and use my last name, all lowercase, as my password, to access all the glories therein.

I thanked the lady for her help and turned to look for a book to bring home.  Unfortunately it was minutes until closing time and I didn’t find anything that pushed my buttons, so I left with my paws empty.

Upon getting settled in the cozy confines of my residence I went to the library’s website in order to prowl around.    The login screen repeated the information from the orange paper square:  “Enter your 14-digit library card number below.  Use your last name, in all lowercase, as your password.”

I did that.

I did that again.

And again.

One more time.

Let’s try nine times.

Each time it said that my login or password was not recognized.

Grrr….

So I called the library on that telephonic device which I dislike so much.

“Spanish Fork library, how may I help you?” A woman inquired.

“I got a new library card last night and I’m trying to access the online page, but it says my login or password are incorrect.” I replied.

“Oh, I’m sorry.  What’s your name?” She asked.

I recited my name, spelling my first and last name a few times (apparently she was totally uninterested in my 14 digits).

“Here we go…you didn’t sign up for online access.  Would you like to?” She asked.

“Yes, please.” I said, wondering what kind of operation this was.  Everything up until that point indicated that online access was free and automatic just for being a patron of the library.

“Okay, Mr. Kuehn, you’re all set up.  Your logon is your last name and your password is 1234.  Is there anything else I can help you with?” She asked.

“That’s it, thank you.” I said.

Whew, I don’t have to enter that blasted 14-digit code.

Like a giddy child with a new puppy, I went to the website to try it out.

Hurrah, I’m in!!!

Oh my, so many cool databases to explore!  Let’s see, maybe I’ll look for “woodworking plans” and see what kind of free stuff I can get….

That was 27 minutes ago.

Infinite grains of sand continue to drop through the little spinning hourglass.

If you need me, I’ll be at Barnes and Noble.

Booking It

I love me some books.

Yes, I’m bookish.

I read about a book a week.

Almost exclusively it’s fiction.

It’s a pretty expensive pastime. I almost never give it a thought because I absolutely enjoy reading and relaxing at night. And I look forward to regular trips to Barnes and Noble to browse, drink a coffee and take in the atmosphere. It makes me happy.

But it’s pricey and I’ve got a library just a couple of miles from my new house. I’ve driven by a few times and it really looked like a kid-focused library. And if you know me much at all, you know Aaron and kids are like oil and water…with a little TNT thrown in.

But I checked out the website for the library and they had a nice rotating banner showing the new books that had just arrived. They were all adult-oriented books, including the latest from Clive Cussler, an author I often enjoy.

So after work yesterday I went to check it out.

The parking area was pretty full, but I was lucky to find a spot.

The library sits nearly in the center of an open, grassy square near the center of town, across from City Hall. There is a water feature, a few small trees and some planting beds.

The building, made of tan-colored brick, sits squat and low to the ground and has a flat roof. The plaque on the side of the building indicates it was built in 1965. It fits that time period. But it looks, in terms of condition, like it was completed just a few years ago.

When I walked in my ears were assaulted with the sounds of crying, loud children. Little feet, many with those irritating sneakers that have the flashing lights in them, were charging about. Parents, standing nearby, in the modern tradition, were clueless and mindless to the chaos created by their seed.

My confidence was boosted by the belief that I could take most of them in a fair fight, I pressed through the milling short creatures and entered the facility.

What a nice place. Again, it looks like it has been very well cared for. There is a skylight in the center of the building with plenty of oak woodwork all around. And the place is clean, uncluttered and just felt nice.

It’s a small town. It’s a small library. But nice.

All of the “children’s” stuff is downstairs. I didn’t learn that through the help of any signage. No, I found it out by accident by actually going down the stairs. To the children’s section.

Yeah.

I can only imagine what onlookers imagined as they saw this odd-looking, 43-year-old bald guy reach the bottom of the stairs and all but soar back the way he came. It was a close call.

So back on the main level I milled about for a little bit to make a determination if this was a library that I could use. I found books by familiar authors, a nice little collection of DVDs and magazines and such. Plus I had already learned that by being a library patron, I could access a lot of nifty-looking sources online. So I took a place in the queue at the counter to get my library card and associated privileges therewith bestowed.

“How may I help you?” the lady behind the counter inquired.

“I’d like to get a library card.” I replied.

“Have you ever had a card with us before?” She asked.

“No, I’ve recently moved here.” I said.

“Have you, or anyone in your family, filled out the paperwork already?” She queried.

“No.” I said.

“Are you sure?” She asked.

“I’m sure.” I said.

“Okay, I just hate to see someone fill it out twice.” She said. “Okay, we’ll need a picture I.D. with your current Spanish Fork address and some other identification.” She said.

I handed her my driver’s license and asked “Do you need something else besides a driver’s license?” I wondered what else they would possibly need.

“We need something with your address on it, like a magazine subscription or something.” She responded, taking my driver’s license in her hand.

My tired mind started to process the new data. I had a government-issued I.D. that proved I was a resident of the city. That wasn’t quite enough. However, if I had a copy of my latest issue of Guns and Ammo or American Woodworker, that would clinch the deal. I hesitated a second longer, pondering why they don’t have a list of addresses and taxpayers from which to check potential patron privileges.

“Oh, this is probably fine,” she said, making a sudden determination that I was not a bad guy (or at least not too bad a guy). “Please fill out this application.” And she handed me a paper form…she kept my driver’s license under one of the feet of her computer keyboard.

The form asked for some pretty hard-hitting information that the library needs in order to bestow upon me the privilege of borrowing books and whatnot. The complete list of fields included:

* Last Name

* First Name

* Street Address

* City

* State

* Zip Code

* Date of Birth

* Phone Number

As you might imagine, it took me quite some time to enter all of that information. It would have been faster if she hadn’t taken possession of my driver’s license…from which I could have copied this information, except for my phone number. Information vetted by the State of Utah.

Um, yeah. I had to write it all out on this piece of paper. The exact same information that was on my driver’s license. On the driver’s license that was being held down by an HP keyboard.

Once I was done scribbling she returned my driver’s license and proceeded to enter the information from the paper form into the computer. In the time it took me to hand-write all the information on the paper, in my finest printing, she could have entered the information directly from my driver’s license. OR turned the keyboard to me and had me type it in myself.

But then perhaps the most comic part arrived. After she has entered my information, she tossed the paper upon which I had so carefully entered my vital information into the recycle bin! That form had a useful (and I’d debate the “useful” aspect) life of about 90 seconds.

The lady behind the counter then gave me a few pieces of paper to take with. One was a bookmark that has all of the fines printed on it. Very subtle.

The other dead tree product was a small, orange square of paper that told me that I now had massive online privileges and I just needed to go to a web address, enter my 14-digit library card number and use my last name, all lowercase, as my password, to access all the glories therein.

I thanked the lady for her help and turned to look for a book to bring home. Unfortunately it was minutes until closing time and I didn’t find anything that pushed my buttons, so I left with my paws empty.

Upon getting settled in the cozy confines of my residence I went to the library’s website in order to prowl around. The login screen repeated the information from the orange paper square: “Enter your 14-digit library card number below. Use your last name, in all lowercase, as your password.”

I did that.

I did that again.

And again.

One more time.

Let’s try nine times.

Each time it said that my login or password was not recognized.

Grrr….

So I called the library on that telephonic device which I dislike so much.

“Spanish Fork library, how may I help you?” A woman inquired.

“I got a new library card last night and I’m trying to access the online page, but it says my login or password are incorrect.” I replied.

“Oh, I’m sorry. What’s your name?” She asked.

I recited my name, spelling my first and last name a few times (apparently she was totally uninterested in my 14 digits).

“Here we go…you didn’t sign up for online access. Would you like to?” She asked.

“Yes, please.” I said, wondering what kind of operation this was. Everything up until that point indicated that online access was free and automatic just for being a patron of the library.

“Okay, Mr. Kuehn, you’re all set up. Your logon is your last name and your password is 1234. Is there anything else I can help you with?” She asked.

“That’s it, thank you.” I said.

Whew, I don’t have to enter that blasted 14-digit code.

Like a giddy child with a new puppy, I went to the website to try it out.

Hurrah, I’m in!!!

Oh my, so many cool databases to explore! Let’s see, maybe I’ll look for “woodworking plans” and see what kind of free stuff I can get….

That was 27 minutes ago.

Infinite grains of sand continue to drop through the little spinning hourglass.

If you need me, I’ll be at Barnes and Noble.

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